APG makes every reasonable effort to make the exchange of this data as secure as is currently technically and procedurally possible, for instance by securely encrypting the data being transmitted. At the same time, users are requested to make their own reasonable efforts to keep their access data for online services confidential.
1. Name and address of the controller and method of contacting the data protection officer
Austrian Power Grid AG
Wagramer Straße 19
1220 Wien (IZD-Tower)
Österreich
If you have any questions or you would like to exercise any affected rights, you can contact our data protection officer at datenschutz@apg.at.
2. Data processing
2.1. Processing activities as part of website operation
2.1.1 Newsletter
2.1.1.1 Subject matter and purpose of processing
The e-mail address you have provided is processed by APG for the purpose of registration and delivery of the Stromausgleich Austria newsletter. The newsletter shall be transmitted regularly in connection with current topics and events relating to APG.
In addition, we measure the performance of the newsletter by recording the opening and click behaviour. Specifically, the following information is tracked anonymously: time of delivery, time of opening, period of opening, e-mail client used, which link was clicked and the time of the click.
2.1.1.2 Retention period
We process your e-mail address until such time that the consent agreement is revoked by the data subject.
2.1.1.3 Legal basis
We process the personal data on the basis of your consent in accordance with Article 6(1)(a) GDPR.
2.1.1.4 Recipients
We use the services of eworx Network & Internet GmbH, Hanriederstraße 25, 4150 Rohrbach-Berg, Austria for the delivery and analysis of the newsletter.
2.1.2 Log data
2.1.2.1 Purposes of processing
Each time the APG website is requested, the system records information and data from the computer system of the requesting computer. This recording happens automatically. This is necessary so that we can supply our content to the user’s computer. Furthermore, it allows us to ensure the functionality of the website, to optimise it, and to maintain the security of our IT systems.
2.1.2.2 Subject matter, purposes, legal basis and retention period
| Types of data | Purposes | Legal basis | Period of processing |
| technical transmission of our content | Article 6(1)(f) GDPR in conjunction with Section 165(3) of the Austrian Telecommunications Act 2021 (Telekommunikationsgesetz, TKG 2021) | one year |
2.1.2.3 Recipients
APG uses service providers to provide the APG website, for example for handling technical matters. These service providers process your data on our behalf. We use the services of the following processors:
- hosting provider (Conova Communications GmbH, Karolingerstraße 36a, 5020 Salzburg, Austria); and
- content management provider (digitalwerk gmbH, Getreidemarkt 1/10, 1060 Vienna, Austria).
2.1.3 Cookies and comparable technologies
In addition, cookies and comparable technologies are used when a visit is made to our website. These temporary files contain, for instance, the information that a user has previously visited one of our webpages. This allows the website to “recognise” that it is the same user and adapt the presentation of content from the website.
Technically necessary cookies are placed automatically when a visit is made to our website so that we can offer you the best possible website experience. When using functional cookies, APG processes your personal data to enable basic website functions and to provide you with the services you have requested. The cookie banner that is displayed enables you to choose whether you would also like to allow additional cookies for analytical and statistical purposes.
The use of cookies can be disabled by users themselves at any time by means of their own browser settings. If they are disabled, however, we are no longer able to guarantee the absence of technical faults when using our website. If you click “Accept all cookie”, you are consenting to the use of all cookies.
Below is a collection of links where you will find detailed information on disabling cookies in popular browsers:
A summary of the cookies used can be found in the table below.
2.1.3.1 Matomo Analytics
To improve the user-friendliness of the website, we use the Matomo open-source web analytics tool that places non-functional cookies.
When using non-functional cookies and subsequently analysing user data, we process personal data so that we can learn about the preferences of our website visitors and better personalise our offering.
Your IP address is recorded as part of this but is immediately pseudonymised through the erasure of the last three digits. This means that only rough geolocation is possible.
You can find the specific purpose, the types of data processed and the retention period for individual cookies in the table below.
We process the personal data on the basis of your consent in accordance with Article 6(1)(a) GDPR in conjunction with Section 165(3) TKG 2021. You can revoke your consent at any time without reason in the cookie settings of your browser. Revocation of consent does not affect the lawfulness of consented processing operations that occurred up until the revocation.
To run Matomo, we use the services of Matomo Cloud, operated by ePrivacy Holding GmbH, Große Bleichen 21, 20354 Hamburg, Germany.
2.1.3.2 Youtube-Plugin
YouTube is a service provided by Google LLC and offers Google LLC plugins that allow webpage operators to embed videos. APG uses the YouTube plugin on its APG webpages.
The following types of data, among others, may be collected when embedding the YouTube plugin provided by Google LLC:
Screen.prototype.availTop, window.screenTop, window.screenLeft, Navigator.prototype.mediaCapabilities, Navigator.prototype.getBattery, window.screenX, window.screenY, window.outerWidth, window.outerHeight, Navigator.prototype.hardwareConcurrency, Navigator.prototype.onLine, Screen.prototype.availWidth, Screen.prototype.availHeight, HTMLCanvasElement.prototype.toDataURL, Intl.DateTimeFormat.prototype.resolvedOptions, window.indexedDB, window.devicePixelRatio, MediaSource.isTypeSupported, WebGLRenderingContext.prototype.getParameter, WebGLRenderingContext.prototype.getExtension, Date.prototype.getTimezoneOffset
Screen.prototype.colorDepth, Navigator.prototype.connection, Navigator.prototype.cookieEnabled, window.innerWidth, URL.createObjectURL, window.innerHeight, Screen.prototype.height, Screen.prototype.width, Navigator.prototype.mimeTypes, PerformanceTiming.prototype.navigationStart, Navigator.prototype.language, HTMLMediaElement.prototype.canPlayType, NavigatorUAData.prototype.brands, Navigator.prototype.plugins, window.matchMedia("prefers-color-scheme"), window.sessionStorage, window.localStorage, Document.cookie setter, Document.cookie getter, Date.prototype.getTime, Navigator.prototype.userAgent, Event.prototype.timeStamp.
In addition, basic data, such as IP address and time stamp, is transmitted.
Information on the cookies used is summarised in the table below.
The aforementioned personal data can be used to create a digital “fingerprint” which means you can be identifiable to Google LLC.
We process the personal data on the basis of your express consent in accordance with Article 6(1)(a) GDPR in conjunction with Section 165(3) TKG 2021 in conjunction with Article 49 GDPR.
The embedding of the YouTube plugin means that your personal data shall also be processed by Google LLC which is headquartered in the USA. The USA is not certified by the European Court of Justice as offering an appropriate level of data protection. There is therefore a risk, in particular, of your personal data being accessed by US authorities for control and surveillance purposes, and against which there are no effective means of address. You can revoke your express consent for this at any time without reason.
You can find further information on Google data protection provisions at policies.google.com/technologies.
2.1.3.3 Summary of cookies and other technologies used
The following cookies and other technologies are used on the APG website:
Types of data/name of cookie or comparable technology | Provider/recipient of personal data | Legal basis | Purpose of processing | Processing period |
Functional cookies or comparable technologies | ||||
cookiesAccepted | n/a | legitimate interest as defined under Article 6(1)(f) GDPR in conjunction with Section 165(3) TKG 2021 | stores the user’s permission status from the cookie banner | 1 year |
cookiesClosed | n/a | legitimate interest as defined under Article 6(1)(f) GDPR in conjunction with Section 165(3) TKG 2021 | stores the user’s permission status from the cookie banner | 1 year |
Non-functional cookies or comparable technologies | ||||
_pk_ref | Matomo Analytics | consent | records the website from which you are visiting us | 6 months |
_pk_id | Matomo Analytics | consent | stores a one-off user ID | 13 months |
_pk_ses | Matomo Analytics | consent | shows a user’s active session | 30 minutes |
__Secure-ROLLOUT_TOKEN | .youtube.com | consent |
| 6 months |
HopSession | Pixelboxx (pb1-medien.apg.at ) | consent | The media database sets this cookie by default to recognise a browser during a visit and, for example, to optimise caching. | Session |
19d9f110d759b897374a5ba2dd56759e | Pixelboxx (pb1-medien.apg.at ) | consent |
| Session |
VISITOR_INFO1_LIVE | Youtube | consent | Stores user settings for various purposes, including analytics and advertising. | 1 day |
| YouTube | consent | Used by YouTube to store the user's privacy settings and consents for embedded videos. | 90 days |
| YouTube | consent | Stores and tracks user interactions, e.g. to track video views. | Session |
3. Rights of data subjects
You have the following rights with regard to the processing of your personal data:
Right to revoke consent
Insofar as we process data concerning you on the basis of your consent (Article 6(1)(a) GDPR), you can revoke your consent at any time. We will no longer process your personal data from the receipt of your revocation. However, revocation of consent does not affect the lawfulness of processing operations that occurred up until the time of revocation.
Right of access
You can request access to the personal data concerning you that is being processed. Upon request, we shall provide you with a copy of the personal data concerning you that is being processed. Please note that access is not granted if this puts at risk trade or business secrets of the controller or a third party.
Right to rectification
If we process data concerning you that is inaccurate or incomplete, you can request that it is rectified or completed.
Right to erasure
You have the right to request that we erase personal data concerning you. We are happy to erase personal data insofar as this is provided for in the GDPR. For instance, personal data shall not be erased if the processing of the data is required to fulfil a legal obligation or to assert, exercise or defend legal claims.
Right to restrict processing
Under certain conditions you can request that we restrict the use of your personal data. This is the case, for instance, if the accuracy of the personal data concerning you is in dispute, specifically for the time needed to check the accuracy.
Right to object
Insofar as your personal data is processed on the basis of legitimate interests (Article 6(1)(f) GDPR), you are entitled to file an objection for reasons arising from your particular situation. In this case we shall no longer process your data unless there are imperative grounds for processing that merit protection which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
Right to data portability
If we process personal data provided by you on the basis of your consent or in order to perform a contract, you can request to receive this data or that we transmit it to another controller.
Right to complain
If you believe that the processing of your personal data infringes the GDPR, you are, of course, welcome to contact us at datenschutz@apg.at at any time.
In addition, you are entitled to file a complaint with the Austrian Data Protection Authority.